Our Warranty

Our repair guarantee

We stand behind our work. Every completed repair is backed by a parts and labour warranty for [90 days] from the date of service. If the same fault we repaired returns within the warranty period, we will come back and put it right at no additional labour cost for that repair.

What is covered

• The specific repair we performed on your appliance
• Parts that we supplied and installed as part of that repair
• Labour to correct a covered repair that has failed within the warranty period

What is not covered

• New or unrelated faults that appear after our visit
• Damage caused by misuse, accident, power surges, pests, or improper installation
• Normal wear, cosmetic issues, and routine maintenance
• Parts supplied by the customer or a third party
• Appliances that have been worked on by someone else after our repair

Parts warranty

Where a manufacturer provides its own warranty on a part, that warranty applies in addition to ours and is subject to the manufacturer’s terms. We will help you understand which applies to your repair.

How to make a warranty claim

If you believe a repair we performed has failed within the warranty period, contact us as soon as possible using the details on our Contact page. Please have your original invoice or the date of service and a description of the issue ready so we can help you quickly.

Limitations

This warranty is our sole guarantee on the work performed and is limited to the repair of the covered fault. To the extent permitted by law, we are not responsible for indirect or consequential losses. This warranty does not affect any rights you may have under applicable consumer-protection law.

Contact us

Questions about your warranty? Please contact us using the details on our Contact page.