How we collect, use and protect the information you share with us.
Last updated: September 2026
This Privacy Policy explains how Willowdale Appliance Repair collects, uses and protects the personal information you provide when you contact us or use our website. We are committed to handling your information responsibly and in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
When you submit our contact or booking form, we collect the details you provide, typically your name, phone number and email address, along with any information you share about your appliance or request. When you visit our website, we may also automatically collect limited technical data such as your IP address, browser type and the pages you view.
Our website may use cookies and similar technologies, including analytics tools such as Google Analytics and call-tracking services, to understand traffic and measure the performance of our marketing. You can control cookies through your browser settings. Disabling cookies may affect how some parts of the site work.
We do not sell your personal information. We may share it with trusted service providers who help us operate our business, such as form-processing, call-tracking and analytics providers, and only to the extent needed to provide those services. We may also disclose information where required by law.
We keep your personal information only for as long as necessary to provide our services and meet our legal and business requirements, after which it is securely deleted or anonymized.
You have the right to ask what personal information we hold about you, to request corrections, and to withdraw consent to certain uses, subject to legal and contractual limits. To make a request, contact us using the details on our Contact page.
We take reasonable technical and organizational measures to protect your information against loss, misuse and unauthorized access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Our services are directed to adults. We do not knowingly collect personal information from children.
We may update this policy from time to time. The current version is always the one posted on this page, with the date shown above.
If you have questions about this policy or how we handle your information, please contact us using the details on our Contact page.
Questions about this policy? Contact us or call (647) 848-6447.